Privacy Policy
Your trust is our most valued cargo.
Last Updated: October 24, 2023
1. Introduction
Welcome to Silk Tide Cruises. We are committed to protecting your personal data and respecting your privacy. This policy explains how we handle your information when you visit our website, book our luxury voyages, or interact with our bespoke travel services.
2. Data Collection
We collect information to provide better services to our voyagers. This includes:
- Identity Data: Full name, passport details for maritime regulations, and date of birth.
- Contact Data: Billing address, email address, and phone numbers.
- Financial Data: Secure payment card details processed through encrypted gateways.
- Travel Preferences: Dietary requirements, medical needs for safety, and historic route interests.
3. How We Use Your Information
Booking Fulfillment
To process your reservations and manage your itinerary across international waters.
Safety & Compliance
To comply with Singaporean and international maritime laws and safety protocols.
4. Data Security
We implement industry-leading security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All transmission of sensitive financial data is protected by SSL (Secure Socket Layer) technology.
Your data is encrypted and stored in secure Singapore-based servers.
5. Your Legal Rights
Under the PDPA (Singapore) and GDPR (EU), you have the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Withdraw consent at any time.
Have questions about how we handle your privacy?
Contact Privacy Officer